!!! AVOID IF POSSIBLE !!! Be careful of what you see online!
We wanted to Experience a different Orlando Resorts / Disney Properties and decided to try out Disney’s Port Orleans Resort – French Quarter. When deciding on picking the room, we were told the Rooms would look like the pictures we observed at there website. (The pictures below are from the site)
Upon Arriving at the resort, we were impressed with the hotel lobby and the decor. There was a huge water fountain in the middle, and the guest services gave us some necklace beads as a welcoming gift. As we entered to the waiting area the desk clerks were all dressed up in character, which is a nice touch. In the waiting are off to the side they had a t.v lounge area for the children. The smalls seats were covered in metallic blue and purple fabrics and for the adults, they had sofas. After checking in and going to the room, the resort seemed to be on point with the Louisiana themed decor. The stairways, and “streets” looked like a scene from a movie. They have very detailed designs on the railings when going to the room.
When we arrived to the room, it was very dim, the room was not lit appropriately, and if this is part of the “theme” extra lighting should be provided because not all guests like the same light. More so, the window shades in the room had to stay closed at all times, therewith there would be no privacy at all, so opening the shades was not an option! Apart from being dark in the room, it was very small and outdated.
The television was very old, the floors were carpeted, which gave it a run down motel look, and the overall feel of the room was not cozy, in fact it was tight and needed major renovations! For the amount we paid for at a Disney resort, the least they could have done was to make the rooms a bit bigger, and update the space- or just opt out and go somewhere else.
Thankfully enough the bathroom was a decent size and maintenance did their part to tidy up the space.
I had paid for and requested special service for my niece in her room with her family, they supposedly had a mix-up and placed the candies/balloons at another room and all I received was an apology and told me they can do it tomorrow! We declined but as an apology they sent me and my niece’s room balloons that you can obtain from any discount store.
I am not staying here at all, nor would I recommend the place. We were very close with buying into Disney Vacation Club but glad we did not!
The rooms were small, run down, has a odd odor to it. Really not worth staying here at all, I was very disappointed with my stay and did not enjoy the resort at all!